If you’re considering osteopathy or shockwave therapy and have a few questions before booking, you’re in the right place.
Below you’ll find answers to some of the most common questions I get asked about treatment, injuries, pain management, shockwave therapy, pricing, appointments, and what to expect when you visit the clinic.
If your question isn’t answered below, please feel free to get in touch. You can email me at or call me directly on 07772 005779 and I’ll be happy to help.
I look forward to helping you.
Common Questions About Osteopathy, Shockwave Therapy & Treatment
What is osteopathy?
Osteopathy is a hands-on treatment approach that focuses on improving movement, reducing pain, and helping the body function more effectively. Treatment may include joint mobilisation, soft tissue work, stretching, rehabilitation exercises, and lifestyle advice.
What conditions do you treat?
We commonly help people with:
- Back pain
- Neck pain
- for pain
- Sports injuries
- Sciatica
- Tennis elbow
- Plantar fasciitis
- Hip pain
- Knee pain
- Achilles tendon pain
- Muscle strains
- Joint stiffness
- Postural problems
- Mobility issues
You can read more about the most common conditions I treat with osteopathy. If you are unsure whether I can help with your condition, please get in touch.
How many sessions will I need?
The number of sessions varies depending on the condition, severity, and how long the issue has been present. Many patients benefit from a course of treatment over multiple sessions for best results.
What is shockwave therapy?
Shockwave therapy is a non-invasive treatment that uses acoustic pressure waves to stimulate healing in injured or painful tissues. It is commonly used for persistent tendon pain and chronic musculoskeletal conditions.
To learn more about shockwave therapy and whether it may be suitable for your condition, please visit our Shockwave Therapy page.
What does shockwave therapy help with?
Shockwave therapy may help with conditions such as:
- Plantar fasciitis
- Tennis elbow
- Golfer’s elbow
- Achilles tendinopathy
- Shoulder tendon pain
- Calcific shoulder pain
- Patellar tendon pain
- Knee osteoarthritis
- Chronic tendon injuries
Treatment suitability depends on the individual condition and assessment.
Is shockwave therapy painful?
Some patients experience mild discomfort during treatment, especially around sensitive or injured tissues. However, treatment is usually well tolerated and sessions are relatively short.
Is shockwave therapy safe?
Shockwave therapy is generally considered safe when carried out by a properly trained and qualified professional following an appropriate assessment.
Can osteopathy and shockwave therapy be combined?
Yes. In some cases, shockwave therapy may be combined with osteopathic treatment and rehabilitation exercises as part of a broader treatment approach.
How long does a shockwave therapy session take?
Shockwave therapy appointments typically last:
- Initial Consultation: up to 45 minutes
- Follow-Up Appointments: approximately 30 minutes
This allows time for assessment, treatment, and any rehabilitation or self-management advice where appropriate.
How quickly will I notice improvement?
Some patients notice improvement within a few sessions, while others improve more gradually over several weeks. Recovery time varies depending on the condition and individual response to treatment.
Do I need a referral?
No referral is needed. You can book directly.
What happens at the first appointment?
Your first appointment will include a discussion about your symptoms, medical history, lifestyle, and goals, followed by an assessment and treatment where appropriate.
What should I wear to my appointment?
Please wear comfortable clothing that allows easy movement and access to the area being treated.
Do you treat sports injuries?
Yes. I regularly help people with sports injuries, gym-related injuries, running injuries, and exercise-related pain.
Can you help with long-term or recurring pain?
Yes. Many patients come to me with persistent or recurring pain that has not fully resolved with rest or previous treatment.
Do you provide rehabilitation exercises?
Yes. Rehabilitation exercises and self-management advice may be provided where appropriate to support recovery and improve long-term outcomes.
Do you only treat athletes?
No. I treat a wide range of people, including office workers, active adults, older adults, and people with everyday aches, pains, and mobility issues.
Is treatment suitable for older adults?
Yes. Treatment is tailored to the individual and may be adapted based on mobility, fitness level, medical history, and comfort.
How much does treatment cost?
Initial Consultation: £55 (up to 45 minutes)
Follow-Up Appointments:
- £55 (45 minutes)
- £45 (30 minutes)
Shockwave Therapy:
- Initial Consultation: £70
- Follow-Up Appointments: £60
Please note that prices may change from time to time. For the latest pricing and availability, please visit the booking page.
Where are your clinics located?
I provide treatment in:
- Haywards Heath
- Heathfield
- Horam
Please see the contact page for full location details and directions.
What areas do you cover?
I see people for face-to-face appointments at my clinics in Heathfield, Horam and Haywards Heath.
That said, I regularly see people at my clinics who come from:
- Haywards Heath
- Heathfield
- Burgess Hill
- Uckfield
- Horsham
- Crowborough
- Lewes
- Hailsham
- Brighton
- Surrounding Sussex areas
What are your opening hours?
Heathfield Clinic
- Monday: 9am – 1pm
- Tuesday: 9am – 2:30pm
Horam Healthcare Clinic
- Thursday: 8am – 7pm
Haywards Heath Clinic
- Friday: 10am – 3pm
Do you offer evening or weekend appointments?
Evening and weekend appointments may be available. Please call on 07772 005779 to enquire about current availability.
How do I book an appointment?
For your ease and convenience you can book your appointment through my online booking portal here:
Once you book your appointment you will receive a confirmation email with your booking details.
If you prefer to ask me some questions before booking your appointment then please send me an email at or call me directly on 07772 005779.
What should I do if I need to cancel or rearrange my appointment?
If you need to cancel or rearrange your appointment, please let me know as soon as possible through one of the following methods:
- Send me a text to 07772 005779
- Call me directly on 07772 005779 (you can leave a voice message if I am with clients when you call)
- Email me at
Please be aware that for the consideration of all my clients I operate the following cancellation policy:
We require at least 24 hours notice for cancellations otherwise the full appointment fee could be charged.
Thank you for your understanding.
Are you registered and insured?
Yes. I am a member of the Institute of Osteopathy and have over 18 years of experience treating musculoskeletal pain and injuries.
Can I exercise after treatment?
This depends on the condition being treated and the type of treatment provided. Specific advice will be given during your appointment.
Can I pay for my sessions through my health insurance?
Possibly. If you have private health insurance, you may be able to claim for your treatment, but this will depend on your individual policy and provider.
Before booking, please contact your insurance company to check whether treatment with Sussex Physical Therapy is covered under your policy and whether pre-authorisation is required.
How do I know if treatment is right for me?
If you are unsure whether treatment is suitable for your condition, please get in touch so I can advise specifically.
You can get in touch with me via email at or you can give me a call on 07772 005779.
